FAQ

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Select your dates on the accommodation's availability calendar, indicate the number of guests, then follow the steps of the booking form. A rental agreement is then sent to you for signature, and a deposit is required to confirm your stay definitively.

The accommodation sleeps up to 4 to 6 people, depending on the room configuration and the extra beds available. The number of guests indicated when booking must match the actual number of people present during the stay.

The calendar shown on the listing page is synchronised with our bookings as well as with Google Calendar and our partner platforms. A greyed-out or blocked date is already booked, including for stays booked through third-party platforms such as Airbnb or Booking.com.

Yes. Booking directly avoids the service fees charged by third-party platforms and gives you access to your customer area to track your booking, your contract and your payments.

A deposit of 30% of the total stay amount is required to confirm the booking. It can be paid by credit card (secure payment via Stripe), by cheque or by bank transfer.

The remaining balance must be paid at the latest 5 days before your arrival date, or according to the terms specified in your rental agreement. An automatic email reminder is sent to you before the deadline.

Log in to your customer area, go to the "My contracts" section and click the balance payment button. Payment is made online, securely.

Yes. All card payments are processed by Stripe, a PCI-DSS certified payment provider. Your banking details never pass through or are stored on our servers.

A seasonal rental agreement is sent to you automatically after your booking. You can view it at any time from your customer area, in the "My contracts" section.

From your customer area, open the contract related to your booking and follow the electronic signature process. Once the contract is signed and the deposit is collected, your booking is definitively confirmed.

Yes, a PDF version of your contract is available at any time from your customer area, both before and after signature.

Cancellation and refund terms are detailed in your rental agreement as well as in our terms and conditions of sale. In the event of a late cancellation, the deposit is generally retained by the owner.

Contact us as soon as possible via our contact form. Any change of dates remains subject to the accommodation's availability and the owner's agreement.

Failure to pay the balance by the agreed date may result in the cancellation of the booking as well as the loss of the deposit paid.

Yes, a security deposit may be requested on your arrival. It is refunded within 15 days of your departure, minus any repair or cleaning costs.

A digital welcome booklet covering all the useful information (access to the accommodation, amenities, local recommendations) is sent to you before your arrival.

Our accommodation is located in Favone, Corsica. You will find a detailed access map on the Access map page, as well as nearby points of interest on the Nearby page.

Your customer area lets you view your booking history, view and sign your rental agreements, pay the balance of your stay online and download your documents.

After your stay, you can share your experience from the Reviews page of the website, to help future travellers make their choice.

By signing up to our affiliate programme from your customer area, you get a personalised link to share. For every booking made through this link, you earn a commission.

Go to the Referrals section of your customer area to track your commissions. The full programme terms are detailed on the Referral terms page.

Whether you need technical assistance with our website or have an enquiry, please do not hesitate to contact us. We strive to respond to all requests as quickly as possible.

If you would like to know more about the accommodation or services, we are here to provide you with all the information you need. Whether you have questions about features, prices or availability, we will be happy to answer you.

To obtain a personalised quote, contact us with the details of your request. We will provide you with a quick and accurate estimate tailored to your specific needs.

We appreciate your comments and suggestions. If you have ideas to improve our services, or if you would like to share your experience with us, we would be delighted to hear from you.

We are always open to new partnership and collaboration opportunities. If you would like to discuss a potential collaboration, please contact us with the details of your proposal.